/ Legal
Privacy Policy
Last updated: June 2026
At HEYTRIS LTD, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or get in touch with us.
1. Who We Are
HEYTRIS LTD ("HEYTRIS", "we", "us", or "our") is a software development company registered in England & Wales. We are the data controller responsible for the personal data processed through this website. You can reach us at hello@heytris.com.
2. Information We Collect
We collect the information you choose to provide when you contact us — such as your name, email address, company, and the details of any enquiry you send. We also collect limited technical and usage data automatically when you visit the site, including approximate location, device and browser type, referring pages, and how you interact with the site.
3. How We Use Your Information
We use your information to respond to enquiries, discuss and deliver software development services, maintain and improve our website, and meet our legal and contractual obligations. Our lawful bases for processing are your consent, the performance of a contract, and our legitimate interest in operating and growing our business. We do not sell your personal data.
4. Analytics
We use privacy-respecting analytics tools to understand how visitors use our website. These tools collect aggregated, largely anonymised usage data and help us improve the site. They do not require cookies that identify you personally.
5. Data Sharing
We may share your information with trusted third-party providers that help us operate our business — such as hosting, email, and analytics providers — only to the extent necessary to deliver those services. These providers process data on our behalf under appropriate agreements. We may also disclose information where required by law or to protect our rights and the safety of others.
6. International Transfers
Some of our service providers may process data outside the UK. Where personal data is transferred internationally, we take steps to ensure it is protected by appropriate safeguards, such as UK-approved standard contractual clauses or equivalent mechanisms.
7. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy, including to respond to enquiries, fulfil contracts, and comply with legal, accounting, or reporting requirements. When data is no longer needed, we delete or anonymise it.
8. Security
We apply reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Under UK data protection law, you have rights over your personal data — including the right to access, correct, delete, restrict, or object to our processing, and the right to data portability. To exercise any of these rights, contact us at hello@heytris.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
10. Children's Privacy
Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
11. Cookies
Our website uses a minimal set of cookies and similar technologies needed to operate the site and measure traffic. You can control or block cookies through your browser settings; doing so may affect some functionality.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this page periodically. Continued use of the site after changes means you accept the updated policy.
Privacy questions or data requests? Contact us at hello@heytris.com